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Top Insider Advice
Come as you are! Whether you are in the recruitment process or an employee of TUI , The TUI values always come into play. You are trusted to ensure you are doing your very best as a travel advisor , You are unique as a individual , You are inspiring to bring a positive attitude to work and to inspire our customers with amazing customer service.
Career path
Travel Advisor
TUI Group
From 01/2025 to 01/2025Company
What do you like about your job and the company?
No day is the same here at TUI. I have been really lucky to collaborate with TUI CAN ( Caribbean & African Network ) You may have recently seen in the news that TUI Airways had 2 flights depart , One from London Gatwick to Montego Bay Jamaica and the other from Manchester to Boa Vista Cape Verde . This was to celebrate Black history at TUI . As a black TUI Employee it felt great to take part in such a history making trip! This has motivated me to inspire more potential black candidates to join TUI. I love how diverse TUI is! From including pronoun badges as part of the uniform guidelines to hosting Cultural events through out the company. As mentioned before no day is the same as a travel advisor at TUI, Some days you might have a couple wanting to book their dream wedding or a group of friends wanting to book their first ever holiday. Being able to bring the holiday life and see the excitement on the the customers face motivates me to carry on and get the job done. As a travel advisor you are given great perks! from money off holidays to late seats on our flights! TUI has given me the opportunity to travel and see the world! Even though I love my holidays, Every TUI holiday I am lucky to go on is always a learning curve for me. I always look forward coming back to work and telling my team about the holiday and what customer type I would recommend it to .
Greatest achievements
Being a travel advisor comes with many insider roles such as social media! Every retail store has their own facebook page, This will given you the chance to show off your latest offers, store events and colleague achievements such as long service or even a birthday post! Since I started the company, I really wanted to showcase TUI retail on my own social media platforms such as Tic Tok and Instagram. As mentioned before I was lucky to Jetset off to Cyprus on a retail educational trip! I showcased this on my social media showing my followers the different hotels I visited. I also was able to showcase TUI AIRWAYS and the aircraft I flew on which got a whopping 50 thousand views ! Since then I have become a TUI brand ambassador which has definitely been the highlight of my career. Being a TUI Brand ambassador gives me the chance to have my content featured on TUI's social media platforms . For example when I went to Jamaica with TUI CAN, Some of my content was featured on TUI's Instagram, This was such a proud moment for me.
Matt R
Senior Trading Manager
Top Insider Advice
Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
