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Pontus S.

Senior Product Manager

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Denmark
Norway
Sweden
Finland

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Top Insider Advice

You need to be social in this role, many people are depending on you, but your performance are also depending on alot of other people. Building relationships, and creating strong contacts, internally in the company and with our partners are key to success. Always be curious, and update yourself on travel trends in the markets - somewhere there, might just be the perfect product for the future.

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Career path

Senior Product Manager

TUI Nordic

Started 05/2021 to Present

Head of Operations Asia Pacific & Indian Ocean

TUI Musement

From 08/2019 to 04/2021

Service Delivery Manager

TUI Musement

From 03/2015 to 07/2019

Company

What do you like about your job and the company?

No day is alike, and in the Nordic office, we are "spiders in the web", seen as the destination experts, consulting our sales, trading, operations and media teams on all details of the hotels and destinations we work with. We ensure to have the best portfolio for our customers, to ensure they have a fantastic holiday, and we do need to visit the destinations every now and then to get new ideas and inspirations to build the future programs.

Greatest achievements

Thailand, one of TUI Nordics most important destinations, had among the toughest COVID restrictions in the world for tourists. Still in winter 21/22 we managed to keep operation our charter program in there. Through a lot of work, extremely detailed and careful information and instructions to the customers, and daily meetings with governments, tourist boards and our local teams to keep fully up to date on changes. In the end, we still managed to keep our operations going there, against the odds.

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I'm the sort of person that says "go for it" and "what's the worst that can happen?" I struggled for years not being able to get my foot in the (creative) door. I wound up managing a kitchen for a large pub chain - which is an absolutely fine career, but it simply wasn't for me. I started to apply to every role and opportunity that could offer me some experience to add to my CV - this included assisting photographers hang their work for upcoming exhibitions and photographing charity events for PR assets - all in my spare time. All of this rather random experience allowed me to start understanding which avenues I'd like to explore for my career. That career ended up beginning at TUI and i've never looked back.

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Top Insider Advice

I have always been an introvert, but working at TUI has helped me push myself. By volunteering to help on different projects and saying 'yes' to opportunities has meant that I have had the chance to work with so many different people and expose myself to different projects. This has enabled me to develop a larger skillset and helped increase my confidence. I'm always willing to try new things and think of different solutions which is key at TUI since we really value innovation. If you want to develop yourself and in turn, your career, then don't be afraid to push yourself outside of your comfort zone and say yes.