Worked my way up through many roles overseas
Started off as a rep overseas, moved through roles as Team Manager, Destination Manager, Head of Region. Been working in multiple destinations managing operations and the teams that deliver sales and service. Worked mostly in Spain, Cyprus and Asia.
This all brought me to where I am today, back in my home country, in the TUI Nordic HQ in Stockholm. Utilizing my knowledge from the overseas business and managing our product portfolio as a Senior Product Manager
Designing the product portfolio and product mix for Nordic customers
In my current role I'm managing TUI Nordics program across Asia, Indian Ocean, UAE and Spain. I have two colleagues in the same role, taking care of the rest of the world. We ensure we have the right mix of hotels available for the Nordic customers, to ensure we have enough contracted hotels to fill our flights, and an exciting portfolio to ensure we create a demand from a wide audience.
The multitude of people and teams across the globe I get to work with.
No day is alike, and in the Nordic office, we are "spiders in the web", seen as the destination experts, consulting our sales, trading, operations and media teams on all details of the hotels and destinations we work with. We ensure to have the best portfolio for our customers, to ensure they have a fantastic holiday, and we do need to visit the destinations every now and then to get new ideas and inspirations to build the future programs.
Be open minded, interested and create contacts
You need to be social in this role, many people are depending on you, but your performance are also depending on alot of other people. Building relationships, and creating strong contacts, internally in the company and with our partners are key to success.
Always be curious, and update yourself on travel trends in the markets - somewhere there, might just be the perfect product for the future.
Managing to keep operating to Thailand during COVID
Thailand, one of TUI Nordics most important destinations, had among the toughest COVID restrictions in the world for tourists. Still in winter 21/22 we managed to keep operation our charter program in there. Through a lot of work, extremely detailed and careful information and instructions to the customers, and daily meetings with governments, tourist boards and our local teams to keep fully up to date on changes. In the end, we still managed to keep our operations going there, against the odds.