Take on challenges head-on. Everyone has failed at some point and everyone will fail again. Just take time to reflect on the failures. It's the only way we can really grow as humans and evolve into the best possible version of ourselves. Having an environment that allows you to fail and learn gracefully is vital to being able to deliver the best possible work we can. This is something I really enjoy in my day-to-day work: I've never felt afraid to ask all my questions, no matter how stupid I felt they were and I was always met with respect and dignity.

In today's fast-evolving business landscape, adaptability and a proactive approach to embracing change are key. Throughout my career at TUI, I've learned that innovation isn't just about using new technologies, but also about continuously challenging and reinventing our processes and strategies to enhance operational efficiency and customer satisfaction. My advice to aspiring professionals is to remain curious and open to learning. The most impactful changes often come from cross-disciplinary insights and the willingness to step out of comfort zones. Whether you are starting your career or looking to pivot into a new sector, embrace the opportunities that change brings. It's crucial to foster an environment where questioning the status quo is encouraged, and where innovative thinking is not just welcomed, but required. Additionally, always strive to connect your individual role to the larger goals of your organization. Understanding how your daily tasks contribute to the broader mission not only enhances your work's impact but also aligns your personal growth with the company’s success. This mindset has not only guided me within TUI but has also allowed me to significantly contribute to our mission of creating unforgettable travel experiences. By adopting a mindset focused on innovation and adaptability, you can make a notable difference in your career and help shape the future of your industry. Choosing TUI means embracing a path where technology, innovation, and motivation are the cornerstones of not only career success but also personal fulfillment and joy ;)

No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.