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Pontus S.

Senior Product Manager

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Denmark
Norway
Sweden
Finland

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Top Insider Advice

You need to be social in this role, many people are depending on you, but your performance are also depending on alot of other people. Building relationships, and creating strong contacts, internally in the company and with our partners are key to success. Always be curious, and update yourself on travel trends in the markets - somewhere there, might just be the perfect product for the future.

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Career path

Senior Product Manager

TUI Nordic

Started 05/2021 to Present

Head of Operations Asia Pacific & Indian Ocean

TUI Musement

From 08/2019 to 04/2021

Service Delivery Manager

TUI Musement

From 03/2015 to 07/2019

Company

What do you like about your job and the company?

No day is alike, and in the Nordic office, we are "spiders in the web", seen as the destination experts, consulting our sales, trading, operations and media teams on all details of the hotels and destinations we work with. We ensure to have the best portfolio for our customers, to ensure they have a fantastic holiday, and we do need to visit the destinations every now and then to get new ideas and inspirations to build the future programs.

Greatest achievements

Thailand, one of TUI Nordics most important destinations, had among the toughest COVID restrictions in the world for tourists. Still in winter 21/22 we managed to keep operation our charter program in there. Through a lot of work, extremely detailed and careful information and instructions to the customers, and daily meetings with governments, tourist boards and our local teams to keep fully up to date on changes. In the end, we still managed to keep our operations going there, against the odds.

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Other insiders

Elisa S

Customer Experience Manager

Top Insider Advice

We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.

Simon S

Nordic E-commerce Manager

Top Insider Advice

In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.

Dion J

Top Insider Advice

Come as you are! Whether you are in the recruitment process or an employee of TUI , The TUI values always come into play. You are trusted to ensure you are doing your very best as a travel advisor , You are unique as a individual , You are inspiring to bring a positive attitude to work and to inspire our customers with amazing customer service.