What do TUI want from you as a hotel rep?

Thank you for your question and I am sad to hear that you didn’t meet our requirements. Good luck on this one for the hotel rep. I do want to say that hotel reps require people skills, service minded and being good at finding solutions for our guests. We want our hotel reps to be the face of TUI during their whole stay at their hotels where most guests spends most of their time. Therefore it’s important that we follow all guidelines when it comes to uniform clothing, behaviours and tasks needs to be done. With that being sad, it’s an amazing position in our company, where you meet many guests from all around the world, both internally and externally. Good luck and hope to see you onboard with us!

Thank you so much for the answer ! Back home in Norway, I did my apprenticeship at a hotel and I still work here, can this give me a better chance of getting the job, or does the online assessment have a lot to say?

Hi, Thank you for your question. Its always an advantage to have experience in the tourism industry. Also to work how to deal with guests and how the industry works. Of course you have to pass the online assessment but with the knowhow you have good chances. I wish you good luck. Kind regards, Simone