Tell me more about a typical day as a Hotel Rep?

Hi Nikoline, Every day will be different, what role are you going to have, do you know? Ill be happt to explan more then if you know, or what area you will be based in

Hi Mikkel :-) I only know it’s Antalya-based. I obtained my visa today, so I hope I will get more information from my destination team soon! I only know it’s hotel rep / guest service professional

Hi Nikoline, basically you will first be learning about your destination to then be able to help your guest to see the best part of your destination. You’ll also help them in case they need help, give them information about the hotel and information on their return home too. I hope this helps 😊

Okay, you will most proberly be hotel rep in the area, so you will get to explore the area once you arrive. you will normally use the first 10 days learning about TUI and our ways of working while getting out and seeing all our tours. The best time really! Your day will then be based around hotel service where you go and help guests as Florence wrote

Ah that sounds great, thank you both for replying! Do you have any idea when I can expect to receive information about accommodation, hotels etc.?

Usually, you’ll find this out in destination as your manager will have to get to know you and see where you’ll be best suited for the job: could be a family hotel and high rating hotel etc

Okay, great! But will I know something about living space before arriving?

Most of the time you’ll find this out when arriving in destination, but don’t worry this doesn’t mean we forgot about you

Haha okay perfect, I’ll have to wait patiently then! What does an average day as hotel rep look like?

Sometimes you’ll have a very busy day, others less. It’s important to keep good relation with your hotel as you’ll be working together mostly all summer. You’ll have to do some highlight meetings which is where you’ll speak about your destination, you’ll sell some experiences to our guests too and sometimes you’ll have to help your guests whenever they encounter a problem during their holidays for example. It’s a great opportunity to meet a lot of people !

Perfect, thank you very much!

You are very welcome !