Please can you tell me more about what a typical day looks like as an airport rep?

A day as airport rep can mean a lot of things, but it is very unlikely to be boring. If flight time schedules and the bus planning don't suffer any disruptions, you can expect a smooth and fluent shift. Nevertheless, time flies, as an airport is a sparkling place with a lot of movement, different situations and a continuous demand of help and information. Take into mind that the airport is one of the most stressful points our guests have to deal with during their holiday experience, for this most of them are feeling unsure and out of their comfort zone. Here the airport rep has an important role, helping them over the fence. In case of unexpected circumstances, like flight delays, strikes, etc. proactivity, empathy and flexibility are skills expected from an airport rep. In any case it is rewarding when complicated situations are solved at the end and our guests are on their way to their hotels to start their well-deserved holidays or are on their flight back home, with the feeling they were in good hands and well attended.