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Top Insider Advice
We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.
Career path
Customer Experience Manager
TUI Deutschland GmbH
Started 01/2023 to PresentIntern in Corporate Communications
TUI Deutschland GmbH
From 03/2016 to 07/2016Company
What do you like about your job and the company?
We are an international CX team with colleagues from different countries and with different backgrounds. Even if you sometimes have to step out of your comfort zone, for example to communicate in a language other than your mother tongue, it's worth the effort. Through the exchange, you learn a lot about different work cultures, perspectives and methods. We exchange a lot about our customers and can learn from each other and create synergies.
Besiana J
Top Insider Advice
My simple career advice is - if you are faced with a great opportunity, take the risk and go for it!
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
Juanan B
Cloud Engineer
Top Insider Advice
Teams are made of people, not systems. I think this is self explanatory.