Insider profil
Keen to receive questions about
Top Insider Advice
We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.
Career path
Customer Experience Manager
TUI Deutschland GmbH
Started 01/2023 to PresentIntern in Corporate Communications
TUI Deutschland GmbH
From 03/2016 to 07/2016Company
What do you like about your job and the company?
We are an international CX team with colleagues from different countries and with different backgrounds. Even if you sometimes have to step out of your comfort zone, for example to communicate in a language other than your mother tongue, it's worth the effort. Through the exchange, you learn a lot about different work cultures, perspectives and methods. We exchange a lot about our customers and can learn from each other and create synergies.
Matt R
Senior Trading Manager
Top Insider Advice
Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
Chrys S
Volume Assessment Team Leader
Top Insider Advice
I would like to think the key thing to remember is that we are individuals, and as individuals, we share a common passion for travel. My best advice to any potential candidate is BE YOURSELF! I have always brought my personality to work and always made friends all over the world in each destination I've worked in, to date. One other piece of advice I'd give, is use your nerves to your advantage; the reason we get nervous is because we are doing something far outside of our comfort zones. Starting a career with us means you'll eventually overcome those nerves the minute you step foot on the plane when you're travelling to your new destination. Keep an open mind, learn new languages, cultures, experience different things and you'll see just how big the world really is!