Insider profil

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Katrien V.

Key Account Manager Western Region

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Belgium

Top Insider Advice

In a big company as TUI we need colleagues that are unique and stay true to themselves. That way you'll inspire other colleagues and will be a solid building block of our organization.

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Career path

Key Account Manager Western Region

TUI Group

Started 01/2020 to Present

Manager Customer Experience & Quality Management

TUI Group

From 01/2018 to 12/2019

quality manager

TUI Group

From 01/2017 to 12/2017

Company

What do you like about your job and the company?

we are all working at different locations, speak different languages and have different backgrounds but still I feel very close to my colleagues all over the world. We are one big TUI family.

Greatest achievements

At one point I was managing Quality Management Department in TUI BE and in order to improve our guest experience, I transformed the whole department to Quality Management & Customer Experience. This transformation was a huge step in my career, took a lot of courage and persistence but ended up with a strong team that was motivated to provide the best possible experience for our guests.

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Everyone is always so friendly and willing to help so just be yourself!

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My simple career advice is - if you are faced with a great opportunity, take the risk and go for it!

Molly R

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Top Insider Advice

Be who you want to be. I put the time in to build myself in my career and even now I am still growing. The support and help I've got around me means I have constant help to get me where I want in my career. Even if you don't want to progress up within your role, the support is there as and when needed. Happiness is key within a career, if you aren't happy in what you are doing then it's probably not a role for you. But when you are happy in your role then that will radiate off of you.