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Insider profil

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Katrien V.

Key Account Manager Western Region

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Belgium

Top Insider Advice

In a big company as TUI we need colleagues that are unique and stay true to themselves. That way you'll inspire other colleagues and will be a solid building block of our organization.

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Career path

Key Account Manager Western Region

TUI Group

Started 01/2020 to Present

Manager Customer Experience & Quality Management

TUI Group

From 01/2018 to 12/2019

quality manager

TUI Group

From 01/2017 to 12/2017

Company

What do you like about your job and the company?

we are all working at different locations, speak different languages and have different backgrounds but still I feel very close to my colleagues all over the world. We are one big TUI family.

Greatest achievements

At one point I was managing Quality Management Department in TUI BE and in order to improve our guest experience, I transformed the whole department to Quality Management & Customer Experience. This transformation was a huge step in my career, took a lot of courage and persistence but ended up with a strong team that was motivated to provide the best possible experience for our guests.

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Top Insider Advice

Teams are made of people, not systems. I think this is self explanatory.

Andrea G

Head of Quality

Top Insider Advice

As Quality Assurance, we always work with that concept in mind: design, test, feedback. Don't stop any of these 3 things... ever. You can try everything; you can test and arrive to a result. If you manage to understand the potential to improve based on the result, you are in the right position to improve the quality. This will mean you have in mind the entire flow and things to improve. Don't stop yourself!

Miranda S

Top Insider Advice

In a world where conformity often feels like the norm, your authenticity is your greatest strength. Staying true to yourself is not just important, it's your superpower. When you bring your true authentic self to work each day, you contribute to a diverse and vibrant team culture where everyone's unique strengths and perspectives are celebrated. Being true to yourself means embracing your values, passions, and quirks without fear of judgement. It means speaking up with honesty and integrity, even when it's difficult. When you stay true to who you are, you inspire others to do the same, fostering a culture of trust and openness. We value authenticity not only because it makes our workplace more enjoyable and fulfilling but also because it drives innovation and creativity. When team members feel empowered to express themselves authentically, they bring fresh ideas and perspectives to the table, sparking creativity and driving us forward. Moreover, authenticity is contagious. When you lead by example and show up as your authentic self, you encourage others to do the same. This creates a ripple effect throughout the organisation, strengthening bonds between team members and fostering a sense of belonging. Remember that your authenticity is not just welcomed – it's celebrated. Come As You Are and bring your whole self to work, and together, we'll unleash our collective superpower, driving success and making a positive impact in everything we do.