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Simon S.

Nordic E-commerce Manager

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E-commerce

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Top Insider Advice

In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.

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Career path

Nordic E-commerce Manager

TUI

Started 08/2022 to Present

E-commerce Executive

TUI

From 02/2022 to 08/2022

Sales & Customer Service Agent

TUI

From 04/2018 to 01/2022

Company

What do you like about your job and the company?

There are two things that motivate me very much; strong sales and satisfied customers. In my daily work, both of these factors drive me a lot because our main task in E-commerce is to create a web shop that delivers an excellent customer experience while following the sales plan and supporting the organization to sell as many trips as possible.

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Other insiders

Chloe P

Finance Analyst

Top Insider Advice

Everyone is always so friendly and willing to help so just be yourself!

Katharina P

Data Scientist

Top Insider Advice

I think you should be aware that communication and presentation skills, motivation and the will to grow and further develop your abilities are not only buzzwords but skills that are often underestimated but quite relevant for the work of a Data Scientist. I often have to explain and present the approaches I used and the results I obtained on various levels of granularity to different audiences. For example, when discussing with other data scientists in the company I need to be able to explain how a method works in detail. In contrast to that I have to focus on the business implications of my modeling choices when talking to the business colleagues or to managers. For the latter audience it is usually more relevant to understand the general idea of an approach rather than the details of how it is working. It is not easy to switch between these settings and to find a proper way of communicating to each of these different kinds of audiences but keep in mind that this will be a relevant part of your work as a Data Scientist. Additionally, lifelong learning is not only a buzzword at TUI. You should be motivated to actually stay up to date with the current state of the art Machine Learning procedures and bring motivation and initiative to continue your learning process. As a team, we are deeply involved in decisions that concern the way we work and the tools we use. Therefore, we have to keep track of new developments in the world of Data Science and Machine Learning and need to be willing to adopt new methods or tools if we expect them to be useful for our daily work.

Anna H

Cabin Manager and Volume Assessment Co-ordinator

Discussions with Simon S
What does growth and development look like here?
in General·Tuesday, February 6, 2024
1 response
4 views
Komplettering av ansökan
Saturday, April 6, 2024
1 response
10 views