Insider profil
Keen to receive questions about
Top Insider Advice
As Quality Assurance, we always work with that concept in mind: design, test, feedback. Don't stop any of these 3 things... ever. You can try everything; you can test and arrive to a result. If you manage to understand the potential to improve based on the result, you are in the right position to improve the quality. This will mean you have in mind the entire flow and things to improve. Don't stop yourself!
Career path
Head of Quality
Tui Musement
Started 02/2020 to PresentQA Manager
Corner Bank
From 11/2017 to 01/2020Senior QA Engineer
Lastminute.com
From 02/2017 to 11/2017Company
What do you like about your job and the company?
I am happy because we are a really quality oriented team, we can do everything on our side to improve the quality of the product. No blocks, only challenges. This is really the happy part of the job.
Greatest achievements
When I arrived in my current company, I was in front of the worst situation ever, no bugs process, no test process, no quality process. I designed and created it, with the help of my magic teams, and now we have the best process on bugs, the best and most advanced e2e process for testing and we are always increasing our efficiency, we never stop! Today I can say, we really are solving problems for customers and to give them the best customer experience ever!
Dean B
Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.
Charlotte M
Content Strategy & Planning Lead
Top Insider Advice
I'm the sort of person that says "go for it" and "what's the worst that can happen?" I struggled for years not being able to get my foot in the (creative) door. I wound up managing a kitchen for a large pub chain - which is an absolutely fine career, but it simply wasn't for me. I started to apply to every role and opportunity that could offer me some experience to add to my CV - this included assisting photographers hang their work for upcoming exhibitions and photographing charity events for PR assets - all in my spare time. All of this rather random experience allowed me to start understanding which avenues I'd like to explore for my career. That career ended up beginning at TUI and i've never looked back.
Ana B
Top Insider Advice
Always try to do what you enjoy the most, and have fun while doing it. Be true to your principles and values, and always stay true to yourselves. Don't be afraid to try, and above all, don't be afraid to make mistakes. Always be genuine, and try to evaluate situations from various perspectives. Our reality and preferences may not always be the best for the company and the team, and we shouldn't let that discourage us or make us give up.
