Insider profil
Keen to receive questions about
Top Insider Advice
As Quality Assurance, we always work with that concept in mind: design, test, feedback. Don't stop any of these 3 things... ever. You can try everything; you can test and arrive to a result. If you manage to understand the potential to improve based on the result, you are in the right position to improve the quality. This will mean you have in mind the entire flow and things to improve. Don't stop yourself!
Career path
Head of Quality
TUI Group
Started 02/2020 to PresentQA Manager
TUI Group
From 11/2017 to 01/2020Senior QA Engineer
TUI Group
From 02/2017 to 11/2017Company
What do you like about your job and the company?
I am happy because we are a really quality oriented team, we can do everything on our side to improve the quality of the product. No blocks, only challenges. This is really the happy part of the job.
Greatest achievements
When I arrived in my current company, I was in front of the worst situation ever, no bugs process, no test process, no quality process. I designed and created it, with the help of my magic teams, and now we have the best process on bugs, the best and most advanced e2e process for testing and we are always increasing our efficiency, we never stop! Today I can say, we really are solving problems for customers and to give them the best customer experience ever!
Dion J
Top Insider Advice
Come as you are! Whether you are in the recruitment process or an employee of TUI , The TUI values always come into play. You are trusted to ensure you are doing your very best as a travel advisor , You are unique as a individual , You are inspiring to bring a positive attitude to work and to inspire our customers with amazing customer service.
Elisa S
Customer Experience Manager
Top Insider Advice
We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.
Charlotte M
Content Strategy & Planning Lead
Top Insider Advice
I'm the sort of person that says "go for it" and "what's the worst that can happen?" I struggled for years not being able to get my foot in the (creative) door. I wound up managing a kitchen for a large pub chain - which is an absolutely fine career, but it simply wasn't for me. I started to apply to every role and opportunity that could offer me some experience to add to my CV - this included assisting photographers hang their work for upcoming exhibitions and photographing charity events for PR assets - all in my spare time. All of this rather random experience allowed me to start understanding which avenues I'd like to explore for my career. That career ended up beginning at TUI and i've never looked back.