Insider profil
Top Insider Advice
To be brave means that you dare to step "outside of the box". Be curious, ask questions and believe in your ability to influence and contribute. With every 100 bad ideas there is always this great one that might change the perspective for the business, the customer or yourself. The way we evolve as humans and as companies is to ask questions and SHARE ideas and leanings. That is the way we evolve and develop.
Career path
CRM Lead
TUI Nordic
Started 11/2020 to PresentSenior CRM Manager
TUI Nordic
From 01/2016 to 11/2019CRM Manager Sweden
TUI Sverige
From 03/2014 to 12/2015Company
What do you like about your job and the company?
In my position I have a lot of collaboration with colleagues from different departments both within the Nordics as well as the European markets. When I write "People" I also mean the customers and prospects that we communicate with. So my role is all about communication with people, in different ways, through different channels and with different content. The important part is to get everyone moving towards the same goal and to have the customers in focus AND in the same time have fun and work with a smile - I love that!
Greatest achievements
There are results that I could point out or KPI's we have overachieved but the most important thing is - for me, and always will be - our staff, our team. It was a new situation to handle the team in a time of crises and when we where not able to meet in person for a very, very long time.
Matt R
Senior Trading Manager
Top Insider Advice
Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.
Dean B
Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.