Insider profil
Top Insider Advice
To be brave means that you dare to step "outside of the box". Be curious, ask questions and believe in your ability to influence and contribute. With every 100 bad ideas there is always this great one that might change the perspective for the business, the customer or yourself. The way we evolve as humans and as companies is to ask questions and SHARE ideas and leanings. That is the way we evolve and develop.
Career path
CRM Lead
TUI Nordic
Started 11/2020 to PresentSenior CRM Manager
TUI Nordic
From 01/2016 to 11/2019CRM Manager Sweden
TUI Sverige
From 03/2014 to 12/2015Company
What do you like about your job and the company?
In my position I have a lot of collaboration with colleagues from different departments both within the Nordics as well as the European markets. When I write "People" I also mean the customers and prospects that we communicate with. So my role is all about communication with people, in different ways, through different channels and with different content. The important part is to get everyone moving towards the same goal and to have the customers in focus AND in the same time have fun and work with a smile - I love that!
Greatest achievements
There are results that I could point out or KPI's we have overachieved but the most important thing is - for me, and always will be - our staff, our team. It was a new situation to handle the team in a time of crises and when we where not able to meet in person for a very, very long time.
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
Besiana J
Top Insider Advice
My simple career advice is - if you are faced with a great opportunity, take the risk and go for it!
Annette Louise A
Global HR Business Partner
Top Insider Advice
Throughout my career I have had obstacles to overcome, sometimes I didn't succeed but I would use this to learn more and try again. I have learnt that the phrase 'try, try and try again' is real. I always have looked at where I want to be and developed a plan to get there, sometimes I have detoured from the route but that's ok, as long as I make it in the end. Believing I will drives me forward.