Insider profil
Keen to receive questions about
Top Insider Advice
The most important thing I have learnt working at TUI is the importance of being genuine and bringing your personality to work - it makes you feel a lot better and as everyone is treated as an individual and allows teammates to understand what works best for you. TUI as a company is incredibly supportive of this as well, and it helps to make you feel like you belong in the team and makes it more than just work.
Career path
Digital Marketing Analytics Manager
TUI
Started 07/2021 to PresentLead Digital Marketing Analyst - Data Science
TUI
From 01/2020 to 07/2021Senior Digital Marketing Analyst - Attribution
TUI
From 10/2018 to 01/2020Company
What do you like about your job and the company?
Being able to work with amazing people on Digital Marketing data is really exciting for me - no two days are the same, and there's always something new around the corner. Everyone is there to help and support in TUI, which makes the work you do feel even more important and valuable.
Gemma M
Destination Services Executive
Top Insider Advice
Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
Dean B
Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.