Insider profil
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Top Insider Advice
Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!
Career path
Destination Services Executive
TUI Group
Started 11/2021 to PresentCompany
What do you like about your job and the company?
Ultimately moving from waking up in a different port everyday to being land based has been challenging. But the best part about my current job is I still get to travel. I get to do site visits to new regions/ports we are taking the ships to (if i'm looking after them). I also get to visit the ships to support the teams and to meet the agents I speak to on a regular basis in person. Plus I get to attend industry events such as Seatrade. But I also get to see my family more than once every 6 months which is wonderful, as whilst travelling is fantastic you do miss out on a lot of the simple things like Christmas. I missed 7 Christmas's in a row whilst working at sea, summer BBQ's, birthdays, weddings etc as they didn't match up with my assigned vacation time.
Greatest achievements
I believe I am a lucky person, as I can sit and think of many moments (some funny, some unbelievable, some scary) in my career that I am proud of. Some I'm proud of because I survived and I probably shouldn't tell you about those! But through those experiences I learnt that I am resourceful, I'm strong in a crisis, I'm dependable and that I can find solutions to problems in the hardest of circumstances. I've made some dreams / lifelong ambitions for some people come true a long the way and seeing how people react to seeing places for the first time is always magical.
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Annette Louise A
Global HR Business Partner
Top Insider Advice
Throughout my career I have had obstacles to overcome, sometimes I didn't succeed but I would use this to learn more and try again. I have learnt that the phrase 'try, try and try again' is real. I always have looked at where I want to be and developed a plan to get there, sometimes I have detoured from the route but that's ok, as long as I make it in the end. Believing I will drives me forward.
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
Sabrina K
Project Manager Lead
Top Insider Advice
I think that you should always be authentic. But that shouldn't be a problem if you identify with the TUI values and feel comfortable :-)
