Insider profil
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Top Insider Advice
Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!
Career path
Destination Services Executive
TUI Group
Started 11/2021 to PresentCompany
What do you like about your job and the company?
Ultimately moving from waking up in a different port everyday to being land based has been challenging. But the best part about my current job is I still get to travel. I get to do site visits to new regions/ports we are taking the ships to (if i'm looking after them). I also get to visit the ships to support the teams and to meet the agents I speak to on a regular basis in person. Plus I get to attend industry events such as Seatrade. But I also get to see my family more than once every 6 months which is wonderful, as whilst travelling is fantastic you do miss out on a lot of the simple things like Christmas. I missed 7 Christmas's in a row whilst working at sea, summer BBQ's, birthdays, weddings etc as they didn't match up with my assigned vacation time.
Greatest achievements
I believe I am a lucky person, as I can sit and think of many moments (some funny, some unbelievable, some scary) in my career that I am proud of. Some I'm proud of because I survived and I probably shouldn't tell you about those! But through those experiences I learnt that I am resourceful, I'm strong in a crisis, I'm dependable and that I can find solutions to problems in the hardest of circumstances. I've made some dreams / lifelong ambitions for some people come true a long the way and seeing how people react to seeing places for the first time is always magical.
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Dean B
Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.
Sabrina K
Project Manager Lead
Top Insider Advice
I think that you should always be authentic. But that shouldn't be a problem if you identify with the TUI values and feel comfortable :-)
Alina D
Developer
Top Insider Advice
Take on challenges head-on. Everyone has failed at some point and everyone will fail again. Just take time to reflect on the failures. It's the only way we can really grow as humans and evolve into the best possible version of ourselves. Having an environment that allows you to fail and learn gracefully is vital to being able to deliver the best possible work we can. This is something I really enjoy in my day-to-day work: I've never felt afraid to ask all my questions, no matter how stupid I felt they were and I was always met with respect and dignity.
