Insider profil
Top Insider Advice
In order for you to achieve great things, you must believe in yourself. You'd be surprised what is actually possible.
Career path
IT Service Operations Manager
TUI Group
From 05/2023 to 04/2024Company
What do you like about your job and the company?
I love helping people, It's what I came into this job to do. TUI is a great company to work for, and I especially love seeing how the support I give to my teams can make a difference to our customers experience of our services.
Greatest achievements
My greatest achievement to date at TUI is supporting the Mobile App Teams in their operational maturity. This has been a great experience for me as it allowed me to work with teams who historically didn't have this support, building them up to now be one of the more maturer services in within our department. But from a personal view, this has allowed me to mature in my role, building up my knowledge and creating great relationships.
Elisa S
Customer Experience Manager
Top Insider Advice
We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.
Chrys S
Volume Assessment Team Leader
Top Insider Advice
I would like to think the key thing to remember is that we are individuals, and as individuals, we share a common passion for travel. My best advice to any potential candidate is BE YOURSELF! I have always brought my personality to work and always made friends all over the world in each destination I've worked in, to date. One other piece of advice I'd give, is use your nerves to your advantage; the reason we get nervous is because we are doing something far outside of our comfort zones. Starting a career with us means you'll eventually overcome those nerves the minute you step foot on the plane when you're travelling to your new destination. Keep an open mind, learn new languages, cultures, experience different things and you'll see just how big the world really is!
Annette Louise A
Global HR Business Partner
Top Insider Advice
Throughout my career I have had obstacles to overcome, sometimes I didn't succeed but I would use this to learn more and try again. I have learnt that the phrase 'try, try and try again' is real. I always have looked at where I want to be and developed a plan to get there, sometimes I have detoured from the route but that's ok, as long as I make it in the end. Believing I will drives me forward.