Insider profil
Top Insider Advice
In order for you to achieve great things, you must believe in yourself. You'd be surprised what is actually possible.
Career path
IT Service Operations Manager
TUI Group
From 05/2023 to 04/2024Company
What do you like about your job and the company?
I love helping people, It's what I came into this job to do. TUI is a great company to work for, and I especially love seeing how the support I give to my teams can make a difference to our customers experience of our services.
Greatest achievements
My greatest achievement to date at TUI is supporting the Mobile App Teams in their operational maturity. This has been a great experience for me as it allowed me to work with teams who historically didn't have this support, building them up to now be one of the more maturer services in within our department. But from a personal view, this has allowed me to mature in my role, building up my knowledge and creating great relationships.
Belen S
Top Insider Advice
In today's fast-evolving business landscape, adaptability and a proactive approach to embracing change are key. Throughout my career at TUI, I've learned that innovation isn't just about using new technologies, but also about continuously challenging and reinventing our processes and strategies to enhance operational efficiency and customer satisfaction. My advice to aspiring professionals is to remain curious and open to learning. The most impactful changes often come from cross-disciplinary insights and the willingness to step out of comfort zones. Whether you are starting your career or looking to pivot into a new sector, embrace the opportunities that change brings. It's crucial to foster an environment where questioning the status quo is encouraged, and where innovative thinking is not just welcomed, but required. Additionally, always strive to connect your individual role to the larger goals of your organization. Understanding how your daily tasks contribute to the broader mission not only enhances your work's impact but also aligns your personal growth with the company’s success. This mindset has not only guided me within TUI but has also allowed me to significantly contribute to our mission of creating unforgettable travel experiences. By adopting a mindset focused on innovation and adaptability, you can make a notable difference in your career and help shape the future of your industry. Choosing TUI means embracing a path where technology, innovation, and motivation are the cornerstones of not only career success but also personal fulfillment and joy ;)
Simon S
Nordic E-commerce Manager
Top Insider Advice
In my world, it's pretty simple. What a tour operator wants to achieve is to sell trips with a quality that results in satisfied and returning customers. Regardless of what role you have within the organization, this must be top of mind in all the work that is done. Within E-commerce, we do this by working data-driven, listening to the customer and always working proactively to deliver what the customer requests. A key to succeeding in this is to always try to see the situation from the customer's point of view.
