Insider profil

Software Development
DevOps
Solution Architecture
Digital Product
Information Security
E-commerce

Top Insider Advice

In order for you to achieve great things, you must believe in yourself. You'd be surprised what is actually possible.

Read more advice

Career path

IT Service Operations Manager

TUI Group

From 05/2023 to 04/2024

Company

What do you live about your job and the company?

I love helping people, It's what I came into this job to do. TUI is a great company to work for, and I especially love seeing how the support I give to my teams can make a difference to our customers experience of our services.

Greatest achievements

My greatest achievement to date at TUI is supporting the Mobile App Teams in their operational maturity. This has been a great experience for me as it allowed me to work with teams who historically didn't have this support, building them up to now be one of the more maturer services in within our department. But from a personal view, this has allowed me to mature in my role, building up my knowledge and creating great relationships.

Other insiders

Belen S

Top Insider Advice

In today's fast-evolving business landscape, adaptability and a proactive approach to embracing change are key. Throughout my career at TUI, I've learned that innovation isn't just about using new technologies, but also about continuously challenging and reinventing our processes and strategies to enhance operational efficiency and customer satisfaction. My advice to aspiring professionals is to remain curious and open to learning. The most impactful changes often come from cross-disciplinary insights and the willingness to step out of comfort zones. Whether you are starting your career or looking to pivot into a new sector, embrace the opportunities that change brings. It's crucial to foster an environment where questioning the status quo is encouraged, and where innovative thinking is not just welcomed, but required. Additionally, always strive to connect your individual role to the larger goals of your organization. Understanding how your daily tasks contribute to the broader mission not only enhances your work's impact but also aligns your personal growth with the company’s success. This mindset has not only guided me within TUI but has also allowed me to significantly contribute to our mission of creating unforgettable travel experiences. By adopting a mindset focused on innovation and adaptability, you can make a notable difference in your career and help shape the future of your industry. Choosing TUI means embracing a path where technology, innovation, and motivation are the cornerstones of not only career success but also personal fulfillment and joy ;)

Chrys S

Volume Assessment Team Leader

Top Insider Advice

I would like to think the key thing to remember is that we are individuals, and as individuals, we share a common passion for travel. My best advice to any potential candidate is BE YOURSELF! I have always brought my personality to work and always made friends all over the world in each destination I've worked in, to date. One other piece of advice I'd give, is use your nerves to your advantage; the reason we get nervous is because we are doing something far outside of our comfort zones. Starting a career with us means you'll eventually overcome those nerves the minute you step foot on the plane when you're travelling to your new destination. Keep an open mind, learn new languages, cultures, experience different things and you'll see just how big the world really is!

Andrea G

Head of Quality

Top Insider Advice

As Quality Assurance, we always work with that concept in mind: design, test, feedback. Don't stop any of these 3 things... ever. You can try everything; you can test and arrive to a result. If you manage to understand the potential to improve based on the result, you are in the right position to improve the quality. This will mean you have in mind the entire flow and things to improve. Don't stop yourself!

Discussions with Jack L