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Laura K.

Expert Learning & Development

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Career path

Expert Learning & Development

TUI Group

Started 12/2022 to Present

HR-Expert Strategy & Projects

BG-Phoenics GmbH

From 05/2021 to 11/2022

Working Student Talent Management

Deutsche Bahn AG

From 03/2020 to 12/2020

Company

What do you like about your job and the company?

I am the brand ambassador for TUI BLUE within very various and dynamic team structures. I am part of a broader CoE structure and working with an international Learning & Development team in very interesting and future oriented programs. I am responsible for adapting existing concepts or designing new actions for TUI BLUE that fit the needs of the brand and its employees. Nowing exactely what my target group and my hotel colleagues need is one of my biggest strenghts and I can now be the link between the TUI as a group and TUI BLUE as a brand. This can be challenging and working with international stakeholders can be pretty overwhelming, but in the end we all have the same goal to reach: To create unforgettable moments for our guests.

Greatest achievements

When I started at TUI BLUE, my role was completely new. There has never been a central position to coordinate the Learning & Development actions and give strategic guidance for the hotels. And yes, it's been a hell of a ride thorugh all the challenges I needed to face during my first year in role. Reorganizations, strategic target setting and new stakeholders made my job quite challenging from time to time. But in the end we have now built a strong fundament to work for the future of the brand and the strong growth!

Other insiders

Dean B

Top Insider Advice

No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.

Elisa S

Customer Experience Manager

Top Insider Advice

We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.

Annette Louise A

Global HR Business Partner

Top Insider Advice

Throughout my career I have had obstacles to overcome, sometimes I didn't succeed but I would use this to learn more and try again. I have learnt that the phrase 'try, try and try again' is real. I always have looked at where I want to be and developed a plan to get there, sometimes I have detoured from the route but that's ok, as long as I make it in the end. Believing I will drives me forward.

Discussions with Laura K
How did this company support your career growth?
in Career progression·Monday, October 23, 2023
1 response
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