Every day is different: one day I have an early standby: they call me and I don’t know immediately where I will fly to, sometimes I have an early flight, sometimes I have a night flight. Everyday I meet new people: crew and passengers change every day. I love to speak different languages which I do on a daily basis in the aircraft: Dutch, French, English and Spanish is used mostly on board. For our candidates in Belgium we expect French or Dutch and English to be known fluently.

On several occasions I had passengers ready to turn around and go back to the terminal building. I take my time to talk to them, to reassure them, try to convince them, but not to force them to come with me. Up to now they all joined me & my crew to their holiday destination.