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Molly R.

Travel Advisor

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Top Insider Advice

Be who you want to be. I put the time in to build myself in my career and even now I am still growing. The support and help I've got around me means I have constant help to get me where I want in my career. Even if you don't want to progress up within your role, the support is there as and when needed. Happiness is key within a career, if you aren't happy in what you are doing then it's probably not a role for you. But when you are happy in your role then that will radiate off of you.

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Career path

Travel Advisor

TUI Group

Started 10/2019 to Present

Assistant Manager

TUI Group

Started 08/2023 to Present

Company

What do you like about your job and the company?

The happiness that is received when you've managed to book someone a long-awaited holiday or a family trip is so rewarding. I get so much joy out of sending people away for their holidays, whether it be a short or long holiday. Holidays are an exciting thing, so the excitement radiates around my job. You can be booking a family trip to Disney and have children overfilled with excitement or booking someone's relaxing honeymoon but still have that same joy from each conversation. The job is constant rush of happy hormones. Even when speaking to colleagues, those in my store or in the company, I feel those emotions are similar.

Greatest achievements

Within my role I have targets I want to hit. Some months can be slower than others but setting yourself a target will give you the motivation to succeed. Last year I put more time into looking at my targets and how I could achieve them and how I can help my store and colleagues in hitting their targets. In setting this goal we achieved (as a team) the targets we needed. This is something as an individual and store we are proud of. It's an achievement in itself that I'm doing my best in what I do, but when the figures can also back that up it is an absolute positive!

Other insiders

Matt R

Senior Trading Manager

Top Insider Advice

Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.

Katharina P

Data Scientist

Top Insider Advice

I think you should be aware that communication and presentation skills, motivation and the will to grow and further develop your abilities are not only buzzwords but skills that are often underestimated but quite relevant for the work of a Data Scientist. I often have to explain and present the approaches I used and the results I obtained on various levels of granularity to different audiences. For example, when discussing with other data scientists in the company I need to be able to explain how a method works in detail. In contrast to that I have to focus on the business implications of my modeling choices when talking to the business colleagues or to managers. For the latter audience it is usually more relevant to understand the general idea of an approach rather than the details of how it is working. It is not easy to switch between these settings and to find a proper way of communicating to each of these different kinds of audiences but keep in mind that this will be a relevant part of your work as a Data Scientist. Additionally, lifelong learning is not only a buzzword at TUI. You should be motivated to actually stay up to date with the current state of the art Machine Learning procedures and bring motivation and initiative to continue your learning process. As a team, we are deeply involved in decisions that concern the way we work and the tools we use. Therefore, we have to keep track of new developments in the world of Data Science and Machine Learning and need to be willing to adopt new methods or tools if we expect them to be useful for our daily work.

Dean B

Top Insider Advice

No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.

Discussions with Molly R