Insider profil
Keen to receive questions about
Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.
Career path
Hybrid SCCM
TUI Group
From 05/2023 to 12/2024Cabin Crew Trainer
TUI UK&I
From 01/2020 to 01/2025Cabin Crew
TUI UK&I
From 02/2005 to 12/2024Company
What do you like about your job and the company?
As a customer I know how important it is to receive excellent customer service, but also to be treated as an individual with every interaction. The role of a SCCM/CCM is to help deliver our TUI core values and ensure that each customer leaves the aircraft having the best flight they could to start/end their holiday. We are not just the route to get them to destination/home, we are the main contact where the customers spend their majority of their time with a TUI employee so we want to exceed their expectations to keep them coming back.
Greatest achievements
TUI has a large number of roles available to permanent crew but my greatest achievement is attaining the role of Cabin Crew Trainer within TUI Airways - within this role I can utilise the skills I have obtained over my years of experience and help delevlop crew to then deliver the same high standards onboard for our customers.
Armin G
Talent Acquisition & Attraction
Top Insider Advice
I have never experienced a colleague saying "no", when I reached out for help, because I didn't understand or know something or had difficulties managing my work. We are all one big team, and everyone keeps looking out for each other, which is something I really missed at my last workplace. Also I feel comfortable really showing myself the way I am. I do not have to act up a persona, to fit the company, but can really be myself, as well as the colleagues can be themselves. Don't put up an act and present yourselves the way you are. You won't regret showing your true colors.
Chloe P
Finance Analyst
Top Insider Advice
Everyone is always so friendly and willing to help so just be yourself!
