Insider profil
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Top Insider Advice
No matter the role you are applying for within TUI, just be yourself and bring your personality with you. We take a large cross section of the social community and of customers on holiday so equally its important that our colleagues and you feel comfortable in liaising and interacting with them. When I started in the role it was very different, where each crew member was like another but over the years and the transformation of TUI we have learnt that being different and unique is why our customers keep booking with us. Bringing you personality means you can interact in a way that customers enjoy, being respectful and professional does not mean you cant build a rapport and enjoy your working day with us. These skills will also enhance as you progress through your career with TUI, with each role allowing you to explore more about the differences we can make to our colleagues and customers.
Career path
Cabin Crew
TUI Group
From 02/2005 to 12/2024Hybrid SCCM
TUI Group
From 05/2023 to 12/2024Cabin Crew Trainer
TUI Group
From 01/2020 to 01/2025Company
What do you like about your job and the company?
As a customer I know how important it is to receive excellent customer service, but also to be treated as an individual with every interaction. The role of a SCCM/CCM is to help deliver our TUI core values and ensure that each customer leaves the aircraft having the best flight they could to start/end their holiday. We are not just the route to get them to destination/home, we are the main contact where the customers spend their majority of their time with a TUI employee so we want to exceed their expectations to keep them coming back.
Greatest achievements
TUI has a large number of roles available to permanent crew but my greatest achievement is attaining the role of Cabin Crew Trainer within TUI Airways - within this role I can utilise the skills I have obtained over my years of experience and help delevlop crew to then deliver the same high standards onboard for our customers.
Miranda S
Top Insider Advice
In a world where conformity often feels like the norm, your authenticity is your greatest strength. Staying true to yourself is not just important, it's your superpower. When you bring your true authentic self to work each day, you contribute to a diverse and vibrant team culture where everyone's unique strengths and perspectives are celebrated. Being true to yourself means embracing your values, passions, and quirks without fear of judgement. It means speaking up with honesty and integrity, even when it's difficult. When you stay true to who you are, you inspire others to do the same, fostering a culture of trust and openness. We value authenticity not only because it makes our workplace more enjoyable and fulfilling but also because it drives innovation and creativity. When team members feel empowered to express themselves authentically, they bring fresh ideas and perspectives to the table, sparking creativity and driving us forward. Moreover, authenticity is contagious. When you lead by example and show up as your authentic self, you encourage others to do the same. This creates a ripple effect throughout the organisation, strengthening bonds between team members and fostering a sense of belonging. Remember that your authenticity is not just welcomed – it's celebrated. Come As You Are and bring your whole self to work, and together, we'll unleash our collective superpower, driving success and making a positive impact in everything we do.
Ilias K
Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Sabrina K
Project Manager Lead
Top Insider Advice
I think that you should always be authentic. But that shouldn't be a problem if you identify with the TUI values and feel comfortable :-)