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Ilias K.

(He/Him/His)

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Airport Rep
Hotel Rep
Sales Rep
Service Rep

Keen to receive questions about

Career DevelopmentEveryday LifeGeneralOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!

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Career path

Service Delivery Team Manager

Crystal Ski Holidays

From 11/2024 to 12/2024

Service Delivery Team Manager

TUI Lakes & Mountains

From 04/2024 to 09/2024

Service Delivery Airport Team Leader

TUI

From 04/2022 to 11/2022

Company

What do you like about your job and the company?

The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.

Greatest achievements

Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!

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Other insiders

Charlotte M

Content Strategy & Planning Lead

Top Insider Advice

I'm the sort of person that says "go for it" and "what's the worst that can happen?" I struggled for years not being able to get my foot in the (creative) door. I wound up managing a kitchen for a large pub chain - which is an absolutely fine career, but it simply wasn't for me. I started to apply to every role and opportunity that could offer me some experience to add to my CV - this included assisting photographers hang their work for upcoming exhibitions and photographing charity events for PR assets - all in my spare time. All of this rather random experience allowed me to start understanding which avenues I'd like to explore for my career. That career ended up beginning at TUI and i've never looked back.

Alina D

Developer

Top Insider Advice

Take on challenges head-on. Everyone has failed at some point and everyone will fail again. Just take time to reflect on the failures. It's the only way we can really grow as humans and evolve into the best possible version of ourselves. Having an environment that allows you to fail and learn gracefully is vital to being able to deliver the best possible work we can. This is something I really enjoy in my day-to-day work: I've never felt afraid to ask all my questions, no matter how stupid I felt they were and I was always met with respect and dignity.

Olivia M

Global Recruitment Marketing & Social Media Specialist

Top Insider Advice

I have always been an introvert, but working at TUI has helped me push myself. By volunteering to help on different projects and saying 'yes' to opportunities has meant that I have had the chance to work with so many different people and expose myself to different projects. This has enabled me to develop a larger skillset and helped increase my confidence. I'm always willing to try new things and think of different solutions which is key at TUI since we really value innovation. If you want to develop yourself and in turn, your career, then don't be afraid to push yourself outside of your comfort zone and say yes.

Discussions with Ilias K
Is there a possibility of working flexibly in your role?
in Career Tips·Wednesday, April 6, 2022
Picture of Sander
5 responses
559 views
Do you get your own accommodation or is it shared?
in Career Tips·Monday, July 18, 2022
Picture of Chrys
Picture of Beth
23 responses
From livechat
1321 views
What were your expectations for this role during the first month?
in Career Tips·Thursday, February 17, 2022
1 response
263 views
What are the career opportunities as an airport rep and a hotel rep?
in Career Tips·Monday, July 18, 2022
Picture of Beth
6 responses
From livechat
229 views
How do you manage your workload in your role?
in Career Tips·Tuesday, February 8, 2022
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Picture of Belen
3 responses
283 views