Insider profil
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Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Career path
Service Delivery Team Manager
Crystal Ski Holidays
From 11/2024 to 12/2024Service Delivery Team Manager
TUI Lakes & Mountains
From 04/2024 to 09/2024Service Delivery Airport Team Leader
TUI
From 04/2022 to 11/2022Company
What do you like about your job and the company?
The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.
Greatest achievements
Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!
Video
Pontus S
Senior Product Manager
Top Insider Advice
You need to be social in this role, many people are depending on you, but your performance are also depending on alot of other people. Building relationships, and creating strong contacts, internally in the company and with our partners are key to success. Always be curious, and update yourself on travel trends in the markets - somewhere there, might just be the perfect product for the future.
Charlotte M
Content Strategy & Planning Lead
Top Insider Advice
I'm the sort of person that says "go for it" and "what's the worst that can happen?" I struggled for years not being able to get my foot in the (creative) door. I wound up managing a kitchen for a large pub chain - which is an absolutely fine career, but it simply wasn't for me. I started to apply to every role and opportunity that could offer me some experience to add to my CV - this included assisting photographers hang their work for upcoming exhibitions and photographing charity events for PR assets - all in my spare time. All of this rather random experience allowed me to start understanding which avenues I'd like to explore for my career. That career ended up beginning at TUI and i've never looked back.
Niklas K
Top Insider Advice
Always choose the assignment or task where you only know 75% of the answer to.This will force you to learn new things and meet new people.