Insider profil
Keen to receive questions about
Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Career path
Service Delivery Airport Representative
TUI
From 05/2018 to 11/2020Service Delivery Airport Team Leader
TUI
From 04/2021 to 11/2021Service Delivery Representative
Crystal Ski Holidays
From 12/2019 to 02/2020Company
What do you like about your job and the company?
The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.
Greatest achievements
Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!
Video
Katharina P
Data Scientist
Top Insider Advice
I think you should be aware that communication and presentation skills, motivation and the will to grow and further develop your abilities are not only buzzwords but skills that are often underestimated but quite relevant for the work of a Data Scientist. I often have to explain and present the approaches I used and the results I obtained on various levels of granularity to different audiences. For example, when discussing with other data scientists in the company I need to be able to explain how a method works in detail. In contrast to that I have to focus on the business implications of my modeling choices when talking to the business colleagues or to managers. For the latter audience it is usually more relevant to understand the general idea of an approach rather than the details of how it is working. It is not easy to switch between these settings and to find a proper way of communicating to each of these different kinds of audiences but keep in mind that this will be a relevant part of your work as a Data Scientist. Additionally, lifelong learning is not only a buzzword at TUI. You should be motivated to actually stay up to date with the current state of the art Machine Learning procedures and bring motivation and initiative to continue your learning process. As a team, we are deeply involved in decisions that concern the way we work and the tools we use. Therefore, we have to keep track of new developments in the world of Data Science and Machine Learning and need to be willing to adopt new methods or tools if we expect them to be useful for our daily work.
Gemma M
Destination Services Executive
Top Insider Advice
Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!