Insider profil
Keen to receive questions about
Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Career path
Service Delivery Team Manager
Crystal Ski Holidays
From 11/2024 to 12/2024Service Delivery Team Manager
TUI Lakes & Mountains
From 04/2024 to 09/2024Service Delivery Airport Team Leader
TUI
From 04/2022 to 11/2022Company
What do you like about your job and the company?
The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.
Greatest achievements
Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!
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Alina D
Developer
Top Insider Advice
Take on challenges head-on. Everyone has failed at some point and everyone will fail again. Just take time to reflect on the failures. It's the only way we can really grow as humans and evolve into the best possible version of ourselves. Having an environment that allows you to fail and learn gracefully is vital to being able to deliver the best possible work we can. This is something I really enjoy in my day-to-day work: I've never felt afraid to ask all my questions, no matter how stupid I felt they were and I was always met with respect and dignity.
Belen S
Top Insider Advice
In today's fast-evolving business landscape, adaptability and a proactive approach to embracing change are key. Throughout my career at TUI, I've learned that innovation isn't just about using new technologies, but also about continuously challenging and reinventing our processes and strategies to enhance operational efficiency and customer satisfaction. My advice to aspiring professionals is to remain curious and open to learning. The most impactful changes often come from cross-disciplinary insights and the willingness to step out of comfort zones. Whether you are starting your career or looking to pivot into a new sector, embrace the opportunities that change brings. It's crucial to foster an environment where questioning the status quo is encouraged, and where innovative thinking is not just welcomed, but required. Additionally, always strive to connect your individual role to the larger goals of your organization. Understanding how your daily tasks contribute to the broader mission not only enhances your work's impact but also aligns your personal growth with the company’s success. This mindset has not only guided me within TUI but has also allowed me to significantly contribute to our mission of creating unforgettable travel experiences. By adopting a mindset focused on innovation and adaptability, you can make a notable difference in your career and help shape the future of your industry. Choosing TUI means embracing a path where technology, innovation, and motivation are the cornerstones of not only career success but also personal fulfillment and joy ;)
