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Ilias K.

(He/Him/His)

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Airport Rep
Hotel Rep
Sales Rep
Service Rep

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Career DevelopmentEveryday LifeGeneralOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!

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Career path

Service Delivery Airport Representative

TUI

From 05/2018 to 11/2020

Service Delivery Airport Team Leader

TUI

From 04/2021 to 11/2021

Service Delivery Representative

Crystal Ski Holidays

From 12/2019 to 02/2020

Company

What do you like about your job and the company?

The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.

Greatest achievements

Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!

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Other insiders

Armin G

Talent Acquisition & Attraction

Top Insider Advice

I have never experienced a colleague saying "no", when I reached out for help, because I didn't understand or know something or had difficulties managing my work. We are all one big team, and everyone keeps looking out for each other, which is something I really missed at my last workplace. Also I feel comfortable really showing myself the way I am. I do not have to act up a persona, to fit the company, but can really be myself, as well as the colleagues can be themselves. Don't put up an act and present yourselves the way you are. You won't regret showing your true colors.

Matt R

Senior Trading Manager

Top Insider Advice

Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.

Gemma M

Destination Services Executive

Top Insider Advice

Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!

Discussions with Ilias K
Is there a possibility of working flexibly in your role?
in Career Tips·Wednesday, April 6, 2022
Picture of Sander
5 responses
559 views
Do you get your own accommodation or is it shared?
in Career Tips·Monday, July 18, 2022
Picture of Chrys
Picture of Beth
23 responses
From livechat
1311 views
What were your expectations for this role during the first month?
in Career Tips·Thursday, February 17, 2022
1 response
263 views
What are the career opportunities as an airport rep and a hotel rep?
in Career Tips·Monday, July 18, 2022
Picture of Beth
6 responses
From livechat
224 views
How do you manage your workload in your role?
in Career Tips·Tuesday, February 8, 2022
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Picture of Belen
3 responses
283 views