Insider profil

Picture of Ilias K

Ilias K.

(He/Him/His)

Ask me a question
Airport Rep
Hotel Rep
Sales Rep
Service Rep

Keen to receive questions about

Career DevelopmentEveryday LifeGeneralOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!

Read more advice

Career path

Service Delivery Airport Representative

TUI

From 05/2018 to 11/2020

Service Delivery Airport Team Leader

TUI

From 04/2021 to 11/2021

Service Delivery Representative

Crystal Ski Holidays

From 12/2019 to 02/2020

Company

What do you like about your job and the company?

The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.

Greatest achievements

Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!

Video

Other insiders

Matt R

Senior Trading Manager

Top Insider Advice

Letting your passion shine through, and letting your personality come out in your work is, for me, really important. When you enjoy your work, it is great to let that show as it helps others see that passion, and shows you are motivated and engaged by what you do. I also think it is really important to be open and honest at work at well. Let your manager and colleagues know how you are feeling, and don't be afraid to ask questions - especially in Trading, asking questions is so important in helping you learn and understand the role.

Molly R

Travel Advisor

Top Insider Advice

Be who you want to be. I put the time in to build myself in my career and even now I am still growing. The support and help I've got around me means I have constant help to get me where I want in my career. Even if you don't want to progress up within your role, the support is there as and when needed. Happiness is key within a career, if you aren't happy in what you are doing then it's probably not a role for you. But when you are happy in your role then that will radiate off of you.

Connor W

Digital Marketing Analytics Manager

Top Insider Advice

The most important thing I have learnt working at TUI is the importance of being genuine and bringing your personality to work - it makes you feel a lot better and as everyone is treated as an individual and allows teammates to understand what works best for you. TUI as a company is incredibly supportive of this as well, and it helps to make you feel like you belong in the team and makes it more than just work.

Discussions with Ilias K
Is there a possibility of working flexibly in your role?
in Career Tips·mercredi, avril 6, 2022
Picture of Sander
Picture of Kevin
5 responses
551 views
Do you get your own accommodation or is it shared?
in Career Tips·lundi, juillet 18, 2022
Picture of Darren
Picture of Chrys
23 responses
From livechat
1292 views
What were your expectations for this role during the first month?
in Career Tips·jeudi, février 17, 2022
1 response
263 views
What are the career opportunities as an airport rep and a hotel rep?
in Career Tips·lundi, juillet 18, 2022
Picture of Beth
6 responses
From livechat
220 views
How do you manage your workload in your role?
in Career Tips·mardi, février 8, 2022
Picture of Belen
Picture of Katharina
3 responses
281 views