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Ilias K.

(He/Him/His)

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Airport Rep
Hotel Rep
Sales Rep
Service Rep

Keen to receive questions about

Career DevelopmentEveryday LifeGeneralOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!

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Career path

Service Delivery Airport Representative

TUI

From 05/2018 to 11/2020

Service Delivery Airport Team Leader

TUI

From 04/2021 to 11/2021

Service Delivery Representative

Crystal Ski Holidays

From 12/2019 to 02/2020

Company

What do you like about your job and the company?

The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.

Greatest achievements

Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!

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Other insiders

Miranda S

Top Insider Advice

In a world where conformity often feels like the norm, your authenticity is your greatest strength. Staying true to yourself is not just important, it's your superpower. When you bring your true authentic self to work each day, you contribute to a diverse and vibrant team culture where everyone's unique strengths and perspectives are celebrated. Being true to yourself means embracing your values, passions, and quirks without fear of judgement. It means speaking up with honesty and integrity, even when it's difficult. When you stay true to who you are, you inspire others to do the same, fostering a culture of trust and openness. We value authenticity not only because it makes our workplace more enjoyable and fulfilling but also because it drives innovation and creativity. When team members feel empowered to express themselves authentically, they bring fresh ideas and perspectives to the table, sparking creativity and driving us forward. Moreover, authenticity is contagious. When you lead by example and show up as your authentic self, you encourage others to do the same. This creates a ripple effect throughout the organisation, strengthening bonds between team members and fostering a sense of belonging. Remember that your authenticity is not just welcomed – it's celebrated. Come As You Are and bring your whole self to work, and together, we'll unleash our collective superpower, driving success and making a positive impact in everything we do.

Ana B

Top Insider Advice

Always try to do what you enjoy the most, and have fun while doing it. Be true to your principles and values, and always stay true to yourselves. Don't be afraid to try, and above all, don't be afraid to make mistakes. Always be genuine, and try to evaluate situations from various perspectives. Our reality and preferences may not always be the best for the company and the team, and we shouldn't let that discourage us or make us give up.

Elisa S

Customer Experience Manager

Top Insider Advice

We are a people business. Behind all the numbers and KPIs are people with needs: Take advantage of the opportunities TUI offers you so that you feel good at work. There are numerous offers for this. Exchange with colleagues on a regular basis and build and maintain a network within TUI. You will benefit from it, but also give something back. Last but not least, think about our customers and how you can contribute in your role to make sure they spend the best time of the year with us.

Discussions with Ilias K
Is there a possibility of working flexibly in your role?
in Career Tips·Wednesday, April 6, 2022
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Picture of Sander
5 responses
559 views
Do you get your own accommodation or is it shared?
in Career Tips·Monday, July 18, 2022
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Picture of Beth
23 responses
From livechat
1311 views
What were your expectations for this role during the first month?
in Career Tips·Thursday, February 17, 2022
1 response
263 views
What are the career opportunities as an airport rep and a hotel rep?
in Career Tips·Monday, July 18, 2022
Picture of Beth
6 responses
From livechat
222 views
How do you manage your workload in your role?
in Career Tips·Tuesday, February 8, 2022
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Picture of Belen
3 responses
283 views