Insider profil
Keen to receive questions about
Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Career path
Service Delivery Team Manager
Crystal Ski Holidays
From 11/2024 to 12/2024Service Delivery Team Manager
TUI Lakes & Mountains
From 04/2024 to 09/2024Service Delivery Airport Team Leader
TUI
From 04/2022 to 11/2022Company
What do you like about your job and the company?
The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.
Greatest achievements
Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!
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Sabrina K
Project Manager Lead
Top Insider Advice
I think that you should always be authentic. But that shouldn't be a problem if you identify with the TUI values and feel comfortable :-)
Gemma M
Destination Services Executive
Top Insider Advice
Working abroad was a huge step, working at sea was an even bigger one. I had moments at the start, where I thought I would never pass my STCW course (sea safety, fire fighting etc, a course that is required to work at sea) I ended up having to do the course 3 times throughout my career as it has to be renewed every 5 years. I never thought at the start of my career at sea that I would become an actual uniform wearing officer. What I mean by this is an officer in a white uniform with gold stripes (Epaulettes) on my shoulders - but I did when I became the Front Office manager onboard Thomson Spirit, what a massive learning curve I did it!
Dion J
TRAVEL ADVISOR
Top Insider Advice
Come as you are! Whether you are in the recruitment process or an employee of TUI , The TUI values always come into play. You are trusted to ensure you are doing your very best as a travel advisor , You are unique as a individual , You are inspiring to bring a positive attitude to work and to inspire our customers with amazing customer service.
