Insider profil
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Top Insider Advice
Your next opportunity lies right around the corner. All you have to do, as I have realised, is to chase for your dreams and try to do your best! Look out, as your opportunities will show up after your hard work!
Career path
Service Delivery Team Manager
Crystal Ski Holidays
From 11/2024 to 12/2024Service Delivery Team Manager
TUI Lakes & Mountains
From 04/2024 to 09/2024Service Delivery Airport Team Leader
TUI
From 04/2022 to 11/2022Company
What do you like about your job and the company?
The experience on each step of the way is amazing. The training, the help from all the colleagues and the information you get to gather along the way offer a lot of experience for me to excel as an individual and share my experience with my colleagues in order to help them enjoy and excel in their roles as well.
Greatest achievements
Our goal is to provide great service to our guests and make sure they have great memories at the end of their holiday. Every step of the way, is a great challenge and great opportunity for each of our colleagues in order to make sure the guests are happy. So it is great to hear that guests actually thank you for their holiday experience when you go the extra mile. I believe this is one of the greatest achievements for someone working at our service delivery teams, when guests send you back letters or share their feedback through the customer satisfaction questionnaires, letting us know what they enjoyed the most in order to keep up with the great work. It gets even better when your name is in these letters or the feedback text from the guests, since this can work as a great motivation on providing excellent service to all of our guests!
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Miranda S
Top Insider Advice
In a world where conformity often feels like the norm, your authenticity is your greatest strength. Staying true to yourself is not just important, it's your superpower. When you bring your true authentic self to work each day, you contribute to a diverse and vibrant team culture where everyone's unique strengths and perspectives are celebrated. Being true to yourself means embracing your values, passions, and quirks without fear of judgement. It means speaking up with honesty and integrity, even when it's difficult. When you stay true to who you are, you inspire others to do the same, fostering a culture of trust and openness. We value authenticity not only because it makes our workplace more enjoyable and fulfilling but also because it drives innovation and creativity. When team members feel empowered to express themselves authentically, they bring fresh ideas and perspectives to the table, sparking creativity and driving us forward. Moreover, authenticity is contagious. When you lead by example and show up as your authentic self, you encourage others to do the same. This creates a ripple effect throughout the organisation, strengthening bonds between team members and fostering a sense of belonging. Remember that your authenticity is not just welcomed – it's celebrated. Come As You Are and bring your whole self to work, and together, we'll unleash our collective superpower, driving success and making a positive impact in everything we do.
Niklas K
Top Insider Advice
Always choose the assignment or task where you only know 75% of the answer to.This will force you to learn new things and meet new people.